For small maintenance jobs we charge by the hour. For larger jobs a site visit may be necessary and a quotation will be provided. All prices are exclusive of VAT and materials.
There are no hidden charges. We believe the best policy is transparency. We don’t wish to give you a bill higher than you expect. We mark up the cost of materials that we provide by 20% to cover the time and fuel spent buying the materials.
If during the job we discover additional work is required, we will consult with you and agree any additional costs before proceeding.
There is a minimum one hour charge for any job. This is to cover the time spent navigating London’s busy roads in order to make the appointment. Simple jobs, such as replacing a broken light switch, may take less time than one hour.
If this is the case, in order to give you value for money we encourage you to think about anything else that may need doing so that the engineer is on-site for the whole hour. We wish to demonstrate our high level of service, not run out the door as soon as the job is done.
From our initial discussion, we will normally provide you with an estimate for the work to be done. It may become apparent that a site visit is necessary, following which a quotation will be provided.
We charge the following rates (exclusive of VAT and materials) for a principal engineer: Please read this section fully including the notes below to ensure you understand our charging policy.
Vehicle charges will be added at cost (if applicable) to the rates below. These charges will be our parking costs, ULEZ charge and Congestion charge if we need to enter or cross the central zone.
If free parking can be provided, then please supply details prior to the appointment.
Paid directly to the engineer
Electronic Payment directly from your account
Not at present. We are considering it.
* If you think you may be late for your appointment, please let us know as soon as possible. We may wait for up to 15 minutes, but once we have left the site, the appointment will be considered cancelled.
Please fill out the form below and a member of our team will contact you.
